Best Novocall Alternatives (24)
Looking for a Novocall alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Novocall? Novocall is a call center and contact center software designed for small to medium-sized businesses. It provides features like automatic call distribution, interactive voice response, call recording and monitoring, reporting, omnichannel support, and more.
Top Alternatives to Novocall
Callback24 is a call tracking and routing platform that enables businesses to track incoming calls, route them intelligently, and get …
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers …
CallerSmart is a call analytics and tracking software designed for small businesses. It provides insights into call data to improve …
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Novocall Overview
Novocall is a cloud-based call center and contact center solution designed for small to mid-sized businesses. It aims to provide an all-in-one platform with the key capabilities needed to run a modern, omnichannel contact center.Some of the main features Novocall offers include:Automatic Call Distribution (ACD) - routes incoming calls to available agents based on configurable routing rulesInteractive Voice Response (IVR) - provides customizable auto-attendants and self-service options using voice menusOmnichannel Support - supports channels like voice, email, live chat, SMS, …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Novocall | N/A | — |
| Chatwoot | Open Source | — |
| Froged | Open Source | — |
| Chaskiq | Open Source | — |
| User.com | N/A | — |
| Callback24 | N/A | — |
| Zendesk Chat | N/A | — |
| LiveCall | N/A | — |
| Intercom | Paid | — |
| Callpage | Subscription | — |
| CallerSmart | N/A | — |
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