Looking for a UVdesk alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is UVdesk? UVdesk is an open-source helpdesk and customer support software. It allows companies to manage customer queries and support tickets through its ticketing system and knowledge base tools. Key features include ticketing workflows, SLA policies, role-based access control, and multi-channel integration.
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …
UVdesk is an open source helpdesk and customer support software designed for small and medium businesses. It features a modern and intuitive user interface where agents and customers can manage support tickets and knowledge base articles.Key features of UVdesk include:Multi-channel support - Integrates various communication channels like Email, Live Chat, Social Media, and more.Ticket Management - Robust ticket lifecycle system including assignment rules, escalations, SLA policies, tagging and filters.Knowledge Base - Build an extensive self-serve knowledge base with contextual help …
Pricing: Open Source
| Software | Pricing | Score |
|---|---|---|
| UVdesk | Open Source | — |
| ProProfs Help Desk | N/A | — |
| Raiseaticket | N/A | — |
| Engati | N/A | — |
| OpenSupports | Open Source | — |
| osTicket | Open Source | — |
| FreeScout | Open Source | — |
| Trengo | N/A | — |
| Zendesk | Paid | — |
| Freshdesk | Freemium | — |
| SupportBee | N/A | — |
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