Looking for a HESK alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is HESK? HESK is an open source help desk and customer support ticket system. It allows companies to provide customer support through a web-based interface for submitting support tickets, knowledge base, and customer portal.
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Computer repair shop software helps manage operations and inventory for computer repair businesses. Key features include customer and work order …
Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
HESK is an open source PHP and MySQL-based help desk system and customer support ticket system. It allows companies and organizations to provide customer support and manage support tickets through a web-based interface.Some key features of HESK include:Ticket management system - Customers can submit tickets via web form. Staff can manage, respond and resolve the tickets.Knowledgebase - An online knowledgebase allows customers to search and find answers to common questions.Customer portal - Customers can view status of existing tickets, replies, …
Pricing: Open Source
| Software | Pricing | Score |
|---|---|---|
| HESK | Open Source | — |
| SysAid | N/A | — |
| ProProfs Help Desk | N/A | — |
| Computer Repair Shop Software | N/A | — |
| Faveo HELPDESK | Open Source | — |
| HelpCrunch | N/A | — |
| OpenSupports | Open Source | — |
| osTicket | Open Source | — |
| GLPI | Open Source | — |
| Vivantio | Subscription | — |
| Freshdesk | Freemium | — |