Best Freshservice Alternatives (36)
Looking for a Freshservice alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Freshservice? Freshservice is a cloud-based IT service management (ITSM) software that helps IT teams manage service desk tickets, assets, changes, releases, and more. It offers features like automated workflows, custom reporting, and integrations with other tools.
Top Alternatives to Freshservice
versaSRS Service Management
SubscriptionversaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …
Beetil is a cloud-based service management software that allows businesses to track issues, manage projects, and provide customer support. It …
Richmond ServiceDesk is an IT service management software that allows companies to track IT assets, problems, changes, releases, and more. …
BlueFolder
Open SourceBlueFolder is a free open source file manager and organizer software for Windows. It allows managing files and folders efficiently …
Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …
LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features …
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …
Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, …
ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …
VisionFlow is a no-code business process management and workflow automation software. It allows users to visually model, automate, and optimize …
Clientele ITSM is an IT service management software that helps companies streamline IT operations and deliver excellent service. It offers …
TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and …
IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …
Alloy Navigator is a data modeling and business process modeling software. It allows users to visually map out databases, processes, …
Mint Service Desk is a help desk and IT service management software that helps companies deliver excellent customer service. It …
MSM ITSM is an IT service management software that helps manage IT operations and services. It includes features like incident …
More Similar Software
Freshservice Overview
Freshservice is a cloud-based IT service management (ITSM) platform designed to streamline IT operations and improve efficiency. It was launched in 2011 by Freshworks and provides businesses with a fresh approach to ITSM.Some key features of Freshservice include:Ticket Management - Comprehensive ticketing system to track issues and requests. Automated ticket routing, SLAs, collision detection.Asset Management - Discovery, track and manage all IT assets across the organization. Maintain asset lifecycle.Change Management - Propose, assess, approve and schedule changes with minimal disruptions.Release …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Freshservice | N/A | — |
| versaSRS Service Management | Subscription | — |
| Beetil Service Management Software | N/A | — |
| Richmond ServiceDesk | N/A | — |
| BlueFolder | Open Source | — |
| Web Help Desk | N/A | — |
| CitSmart | N/A | — |
| Samanage | N/A | — |
| LanDesk Service Management | N/A | — |
| InvGate Service Desk | N/A | — |
| GLPI | Open Source | — |
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