Looking for a UserEcho alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is UserEcho? UserEcho is a customer feedback and helpdesk software that allows companies to crowdsource ideas and feedback from users. It includes features like idea management, feedback forums, helpdesk ticketing, and more.
Universal Chat is a free and open-source chat application available for Windows, Mac, Linux, iOS and Android. It supports text, …
Heartcount is a mindfulness and meditation app that helps users reduce stress and anxiety. It provides guided meditations, breathing exercises, …
RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …
ImproveLoop is a customer feedback and product analytics software designed to help product teams collect, analyze and act on customer …
UserPowered is a customer support software that utilizes a community of users to provide helpdesk services. It connects customers directly …
HappyFox Chat is a cloud-based live chat and helpdesk software. It allows companies to communicate with website visitors in real-time …
All Our Ideas is an online platform for crowdsourcing opinions and gathering feedback. It allows administrators to add suggested ideas …
Snapengage is a live chat and chatbot software designed for sales and customer support. It enables real-time communication between customers …
MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers …
IdeaTorrent is a free, open-source idea management software. It allows companies and teams to collect ideas, vote and comment on …
Feature Upvote is a customer feedback and roadmapping software that allows users to suggest features, vote on feature requests, and …
Feature Monkey is a prioritization and roadmapping tool for product managers. It allows you to gather feedback, define features, and …
UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …
Clarabridge is a customer experience management software that helps businesses gather feedback from customers across various channels like phone calls, …
Zoho Discussions is an online forum and discussion board software that allows organizations to create private online communities to facilitate …
Zoho SalesIQ is a customer service software that provides live chat, email management, and visitor analytics to help businesses connect …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate …
Firehose Chat is a real-time team communication and collaboration platform. It provides features like group chat rooms, direct messaging, video …
Hey, Listen! is a lightweight software program that provides unobtrusive notifications and reminders on your computer desktop. It allows you …
ResponseTek is a customer experience management software that helps companies collect feedback across all customer touchpoints. It provides tools like …
Document360 is a document management and workflow software that helps teams collaborate on documents. It has features like cloud storage, …
Product Pains is a product management software that allows you to capture user feedback and complaints to identify problems in …
Google Moderator is a free online service that allows users to create polls, vote on ideas, ask questions, and receive …
Featurebase is a feature management and experimentation platform that allows you to build, target, and measure product features. It enables …
eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …
Messup Chat is a free and open-source messaging platform that allows real-time communication. It has features like group chats, media …
Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in …
iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It …
SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …
Whisbi Professional is a customer engagement and live chat software designed for sales and marketing teams. It allows real-time communication …
Zonka Feedback is a customer feedback and survey software that allows businesses to collect feedback across multiple channels, analyze results, …
Social Intents is a social media management platform that allows you to schedule and publish content to multiple social networks …
Productboard is a product management software that helps teams manage and prioritize product roadmaps. It provides features like idea management, …
Feedback Lite is a lightweight customer feedback software designed for small businesses. It allows collecting customer reviews, analyzing feedback data …
RenegadeWorks is a digital marketing software that helps agencies and freelancers manage their clients and campaigns in one place. It …
IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …
Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies …
My Hall Monitor is a classroom management software designed for teachers to monitor student behavior. It allows teachers to assign …
Doorbell.io is a real-time website chat and analytics platform. It allows businesses to engage with website visitors through live chat …
DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …
HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …
Hello Charles is an AI chatbot that simulates conversations with a friendly persona named Charles. It interacts in a human-like …
Load Spark is a load and performance testing tool for web applications. It allows users to simulate hundreds or thousands …
UserEcho is a customizable customer feedback and helpdesk software designed to help companies connect with users and customers. Some key features of UserEcho include:Idea Management - Users can submit ideas and suggestions, vote and comment on others' ideas. Companies can manage and respond to ideas.Feedback Forums - Public forums for customers to discuss products, features, issues openly.Helpdesk & Ticketing - Customers can open support tickets that route to your teams. Includes SLAs and satisfaction surveys.Portal Customization - Fully customizable portals …
| Software | Pricing | Score |
|---|---|---|
| UserEcho | N/A | — |
| GetSmily | N/A | — |
| Eyenewton | N/A | — |
| Universal Chat | N/A | — |
| Heartcount | N/A | — |
| HelpShift | N/A | — |
| ZestIM | N/A | — |
| HunchBuzz | N/A | — |
| LiveAgent | N/A | — |
| RepairShopr | N/A | — |
| SiteHelp | N/A | — |
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