Best Zendesk Chat Alternatives (125)

Looking for a Zendesk Chat alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.

What is Zendesk Chat? Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.

Top Alternatives to Zendesk Chat

Hitsteps is a web analytics service that provides companies with access to detailed website visitor data for the purposes of …

Baseactive is a flexible, user-friendly database software used to organize and manage data. It offers customizable fields, views, permissions, and …

Chaport is a live chat and chatbot software that allows businesses to communicate with website visitors in real-time. It provides …

PHP Live! Support

PHP Live! Support

Open Source

PHP Live! Support is a live chat and helpdesk software designed for PHP developers. It enables real-time customer support and …

Universal Chat

Universal Chat

Open Source

Universal Chat is a free and open-source chat application available for Windows, Mac, Linux, iOS and Android. It supports text, …

HelloBox is a simple video conferencing and collaboration tool for small teams. It allows users to host HD video meetings, …

IMsupporting is a customer service software that provides omni-channel support over email, live chat, social media, and more. It helps …

ZestIM

ZestIM

Open Source

ZestIM is an open-source instant messaging and chat application for businesses. It provides features like group chat, file sharing, video …

Chatwoot

Chatwoot

Open Source

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting …

ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like …

jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through …

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing …

Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, …

LetsSyncro is a file synchronization and sharing service that allows users to sync files across devices and share them securely. …

PyLiveResponse is an open-source Incident Response framework written in Python. It provides first responders with the ability to collect forensic …

Lime Talk

Lime Talk

Open Source

Lime Talk is an open-source, self-hosted alternative to Zoom and Skype focused on security and privacy. It supports HD video …

PPMessage

PPMessage

Open Source

PPMessage is an open-source customer engagement platform that provides messaging and chatbot capabilities. It enables real-time communication between businesses and …

LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors …

Userlike is a customer service software that provides live chat, email support, knowledge base, and analytics. It allows businesses to …

Crisp is a customer messaging platform that allows companies to have conversations with customers across multiple channels like chat, email, …

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time …

REVE Chat is a customer service chat software that allows companies to interact with website visitors in real-time through live …

Engage Master is a marketing automation and CRM software designed for small to medium-sized businesses. It provides features for email …

Live Site Help is a live chat and help desk software that allows companies to communicate with website visitors in …

Velaro is a live chat and conversational marketing software designed for sales and customer support teams. It allows real-time visitor …

ArcChat.com

ArcChat.com

Subscription

ArcChat.com is a free, web-based chat platform that allows real-time communication between people through instant messaging. It has public chatrooms …

HappyFox Chat is a cloud-based live chat and helpdesk software. It allows companies to communicate with website visitors in real-time …

OptKit

OptKit

Open Source

OptKit is an open-source optimization toolkit for machine learning. It provides implementations of various optimization algorithms like gradient descent, ADAM, …

Novocall is a call center and contact center software designed for small to medium-sized businesses. It provides features like automatic …

Oct8ne

Oct8ne

Open Source

Oct8ne is an open-source alternative to GitHub and GitLab that allows developers to host and manage Git repositories. It provides …

InstantChat.io

InstantChat.io

Open Source

InstantChat.io is a free, open-source live chat software designed for websites. It enables real-time conversations between website visitors and agents …

Widgefy.io is a no-code website and application builder that allows anyone to create responsive sites, web apps, and online stores …

ProDuck Shop Chat is a live chat software designed specifically for ecommerce stores. It allows store owners to communicate with …

Tiledesk

Tiledesk

Open Source

Tiledesk is an open-source live chat and chatbot software for websites. It enables real-time customer support and automated conversations to …

Snapengage is a live chat and chatbot software designed for sales and customer support. It enables real-time communication between customers …

ISL Pronto is video conferencing and remote presentation software designed for businesses. It allows for screen sharing, video calls, chat, …

WATI

WATI

Open Source

WATI is an open-source web accessibility testing tool. It assists in evaluating web accessibility and compliance with standards such as …

GetInChat is a customer service chat software that allows companies to communicate with website visitors in real-time through live chat. …

Saleschat is a live chat and sales engagement platform designed for sales teams. It allows representatives to chat with website …

LeadChat is a chatbot software designed for lead generation and sales. It allows you to add chatbots to your website …

Callback24 is a call tracking and routing platform that enables businesses to track incoming calls, route them intelligently, and get …

Messengerify is a browser extension that integrates Facebook Messenger into your desktop browser. It allows you to chat with Facebook …

LiveCall is a cloud-based call center and phone system designed for small businesses. It provides features like automatic call distribution, …

ChatFlow.io is an AI-powered chatbot builder that allows anyone to create conversational agents easily with no coding required. It provides …

tawk.to

tawk.to

Freemium

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set …

Zoho SalesIQ is a customer service software that provides live chat, email management, and visitor analytics to help businesses connect …

Butterflive

Butterflive

Open Source

Butterflive is a free and open source video editor for Windows, Mac and Linux. It provides basic editing features like …

Mibew

Mibew

Open Source

Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. …

Livewire Messenger

Livewire Messenger

Open Source

Livewire Messenger is a free, open-source instant messaging software for Windows, Mac, Linux and Android. It provides a simple and …

OpenWidget

OpenWidget

Open Source

OpenWidget is an open-source and customizable widget toolkit for building cross-platform GUI applications. It supports modern UI frameworks and a …

HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …

Trackaview is a web analytics tool that provides insights into website traffic and visitor behavior. It offers easy implementation with …

Chat by KeyReply is an AI-powered chatbot platform that enables businesses to easily create intelligent conversational agents to engage with …

Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate …

Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live …

Firehose Chat is a real-time team communication and collaboration platform. It provides features like group chat rooms, direct messaging, video …

Adsoup

Adsoup

Open Source

Adsoup is an open-source ad blocker and tracking script blocker for web browsers. It uses curated filter lists to block …

OnetoOnetext

OnetoOnetext

Open Source

OnetoOnetext is a secure and private texting app that allows users to send encrypted messages that self-destruct after being read. …

Fibotalk live chat is a customizable live chat and messaging software for websites. It allows real-time conversations between businesses and …

1click.io is a website builder that allows users to easily create professional-looking websites with no coding required. It has an …

Huggy

Huggy

Open Source

Huggy is an open-source virtual assistant software that allows users to automate tasks and access information through natural language conversations. …

Continually is a project management and task management software designed for agile teams. It provides kanban boards, sprint planning, reporting, …

Bleeper

Bleeper

Open Source

Bleeper is an open-source, privacy-focused alternative to Twitter. It allows users to post messages called 'bleeps' up to 280 characters. …

Drift.com

Drift.com

Subscription

Drift is a conversational marketing and sales platform that helps businesses connect with potential customers through live chat, email marketing …

ContactGate is a cloud-based customer relationship management (CRM) software that helps businesses manage leads, contacts, accounts and opportunities. It features …

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot …

Crowdstream is a real-time market research platform that enables companies to get quick feedback from targeted demographics. It allows creating …

Chatango is a free chat software and service that allows users to have real-time conversations through chat rooms. It offers …

Reply Now is an email productivity tool that helps you manage replies faster. It shows reminders of emails that need …

LiveZilla

LiveZilla

Open Source

LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like …

Getsitecontrol

Getsitecontrol

Subscription

Getsitecontrol is an easy-to-use software for creating website popups and various types of web forms. It allows you to quickly …

Callbell

Callbell

Subscription

Callbell is a cloud-based call center software that provides features like auto attendant, call routing, call recording, real-time dashboard, etc. …

Live Chat Bot is a software that provides real-time chat conversations on websites through an AI-powered bot. It can respond …

ChatKlink is a customer service chat platform that allows businesses to communicate with customers in real-time through live chat on …

Olark

Olark

Freemium

Olark is a live chat and messaging software for websites. It allows businesses to communicate in real-time with visitors to …

Marketeer is a marketing automation and CRM platform that helps businesses nurture leads, manage contacts, automate marketing campaigns, and track …

HelpCenter Live

HelpCenter Live

Subscription

HelpCenter Live is a cloud-based customer service software that allows companies to easily set up help desks, knowledge bases, and …

Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with …

Live Chat Suite

Live Chat Suite

Subscription

Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in …

Insent.ai is an AI-powered customer support platform that helps businesses deliver exceptional customer experiences. It uses advanced natural language processing …

Maian Support is a help desk and customer support software that allows companies to manage customer queries and requests efficiently. …

smooch

smooch

Open Source

Smooch is an open-source customer messaging platform that allows companies to have conversations with customers on their preferred channels. It …

Nice.Chat is a customer service and live chat software that allows companies to communicate with website visitors in real-time through …

HelpSquad is a customer service software that provides small businesses with tools to deliver exceptional support across multiple channels like …

Tidio is a live chat and messaging software for websites. It allows website owners to communicate with visitors in real-time …

AskMe Chat is a customer service chat platform that allows companies to have live conversations with customers on their website. …

Callpage

Callpage

Subscription

Callpage is a cloud-based phone system designed for small businesses. It provides a virtual PBX with features like call routing, …

ChatbotPack.com is a cloud-based chatbot platform that allows anyone to easily create chatbots for Facebook Messenger, WhatsApp, Telegram, Slack, and …

Helpcube is a customer service software that allows companies to easily manage customer support across multiple channels like email, live …

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, …

Vivocha is a customer service software that provides live chat, chatbots, and messaging to help companies communicate with customers. It …

Whisbi Professional is a customer engagement and live chat software designed for sales and marketing teams. It allows real-time communication …

UNMETERED.Chat is a free group video calling and instant messaging platform. It allows users to connect with friends, family, colleagues, …

Social Intents is a social media management platform that allows you to schedule and publish content to multiple social networks …

XonChat

XonChat

Open Source

XonChat is an open-source Internet Relay Chat client for Windows, Linux, and Unix systems. It provides a simple to use …

iAdvize is a conversational marketing platform that allows businesses to interact with customers in real-time through chat, voice, video, and …

Lemur Live Chat is a live chat software designed for websites to interact with visitors in real-time. It allows companies …

zipp.chat is a free online chat platform that allows users to have private and group conversations. It has a minimal …

Subiz is a live chat and email marketing software designed for small businesses. It allows companies to communicate with website …

Leadsales is a CRM and sales enablement platform designed for small businesses to manage sales pipelines and close more deals. …

Interakt is a visual collaboration platform that helps remote teams align visually. It allows users to brainstorm ideas, create diagrams …

Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies …

CloudChat is a cloud-based business chat and messaging platform. It allows teams to communicate and collaborate in real-time through group …

Provide Support Live Chat is a live chat and help desk software that allows companies to communicate with website visitors …

My Customer Cloud is a customer relationship management (CRM) software that helps businesses manage customer data, interactions, and sales pipelines. …

Callmaker is a call center and dialer software designed for businesses to efficiently manage outbound calls and call campaigns. It …

BigRadar.io is an AI-powered competitive intelligence platform that allows users to track competitors, identify market threats and opportunities, and get …

ChatPirate is an AI-powered chatbot platform that allows users to create conversational bots for websites, messaging apps, and more. It …

csupport is a customer support software that helps companies manage customer queries, conversations, and issues. It provides features like ticketing, …

Helloify is a browser extension that replaces random words on web pages with the word 'hello'. It's meant to be …

HumanFirst is customer service software that aims to create more meaningful connections between customers and agents. It brings empathy and …

Chatlio is a live chat and chatbot software designed for sales and support teams. It allows you to chat with …

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides …

More Similar Software

Zendesk Chat Overview

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging across popular platforms like WhatsApp, Facebook Messenger etcChatbot builder to automate conversationsAgent desktop app to manage all chatsCustomer history and profilesCustomizable chat interfaceReal-time analytics and reportsSeamless integration with Zendesk Support …

Quick Comparison

SoftwarePricingScore
Zendesk ChatN/A
HitstepsN/A
BaseactiveN/A
ChaportN/A
PHP Live! SupportOpen Source
Universal ChatOpen Source
HelloBoxN/A
IMsupportingN/A
ZestIMOpen Source
ChatwootOpen Source
ChatIsOnN/A

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